Serving Claremont, CA and surrounding areas. (909) 788-2977
Effective date: January 1, 2026
By contacting Claremont Concrete & Masonry ("we," "us," or "our"), requesting an estimate, engaging our services, or using our website at claremontconcreteandmasonry.com, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or engage our services. We reserve the right to update these terms at any time, and changes will be effective upon posting to our website.
Claremont Concrete & Masonry provides residential and commercial masonry and concrete contracting services in Claremont, CA and surrounding communities. Services include, but are not limited to, foundation repair, chimney repair, tuckpointing, brick repair, driveway pavers, retaining walls, masonry restoration, fireplace installation, stone veneer installation, concrete block walls, walkway construction, and related masonry work.
All services are subject to a prior on-site assessment and the execution of a written agreement between the customer and Claremont Concrete & Masonry. We reserve the right to decline any project at our sole discretion.
All estimates are provided free of charge and are based on an in-person assessment of the work required. Written estimates are valid for 30 days from the date of issue unless otherwise stated.
Estimates are based on the conditions visible at the time of assessment. If hidden conditions are discovered once work begins - such as concealed damage, unforeseen structural issues, or conditions not apparent during the initial evaluation - we will notify you promptly and provide a revised written estimate before proceeding with additional work.
Verbal estimates or ballpark figures provided prior to an on-site assessment are not binding and do not constitute a commitment to perform work at a specific price.
Scheduling is confirmed in writing or verbally between Claremont Concrete & Masonry and the customer. We will make reasonable efforts to begin and complete work on the agreed timeline. Delays caused by weather, permit processing, material availability, or other circumstances beyond our control do not constitute a breach of agreement.
You may cancel or reschedule an estimate appointment at any time with no penalty. Cancellation of a signed work agreement after materials have been ordered or work has begun may result in charges for materials purchased, work already completed, and reasonable costs incurred in preparation for the project.
We reserve the right to reschedule or pause work due to unsafe weather conditions, site access issues, or permit-related delays.
Payment terms are outlined in your written project agreement. In general, a deposit may be required prior to the start of work, with the balance due upon completion. Accepted payment methods will be specified in your agreement.
Invoices not paid within the timeframe specified in the project agreement may be subject to a late fee. We reserve the right to suspend or discontinue work on projects with outstanding balances.
For projects requiring permits, permit fees will be identified in the written estimate and are the responsibility of the customer unless otherwise agreed in writing.
Many masonry and structural repairs in Claremont and surrounding cities require permits from the applicable municipal building and safety department. Where permits are required, Claremont Concrete & Masonry will advise you accordingly and, where agreed, will manage the permit application process on your behalf.
Work will not proceed without required permits in place. The customer is responsible for ensuring that property access is available for municipal inspections and that any homeowners association (HOA) approvals required for the work have been obtained prior to the start of the project.
Claremont Concrete & Masonry warrants that all labor will be performed in a professional and workmanlike manner in accordance with accepted industry standards. Specific warranty terms, including duration and scope of coverage, will be detailed in your written project agreement.
Warranties cover defects in workmanship and, where applicable, materials supplied by Claremont Concrete & Masonry. Warranties do not cover damage resulting from customer misuse, normal wear and tear, acts of nature, seismic events, soil movement beyond what was addressed in the project scope, or modifications made by the customer or a third party after project completion.
Manufacturer warranties on materials, if applicable, are separate from our workmanship warranty and subject to the manufacturer's terms.
To the fullest extent permitted by applicable law, Claremont Concrete & Masonry's total liability for any claim arising out of or related to our services shall not exceed the amount paid by the customer for the specific work giving rise to the claim.
We are not liable for indirect, incidental, special, consequential, or punitive damages, including loss of use, loss of profits, or property damage not directly caused by our negligence. We are not responsible for pre-existing conditions not disclosed to us or not discoverable through reasonable inspection.
You agree to:
All content on our website, including text, images, logos, and graphics, is the property of Claremont Concrete & Masonry or its licensors and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, or use our content for commercial purposes without our prior written permission.
We are committed to resolving any concerns quickly and fairly. If you have a dispute related to our services, please contact us directly at team@claremontconcreteandmasonry.com or (909) 788-2977 so we can work toward a resolution.
If a dispute cannot be resolved informally, it shall be submitted to binding arbitration in Claremont, California, under the rules of the American Arbitration Association, unless both parties agree otherwise in writing. Nothing in this clause prevents either party from seeking emergency injunctive relief from a court of competent jurisdiction.
These Terms and Conditions are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. Any legal action not subject to the arbitration clause above shall be brought exclusively in the state or federal courts located in California.
We reserve the right to modify these Terms and Conditions at any time. Updated terms will be posted to our website with a revised effective date. Continued use of our website or services after changes are posted constitutes your acceptance of the revised terms.
Questions about these Terms and Conditions? Reach us at:
Claremont Concrete & Masonry
459 Stanford Dr
Claremont, CA 91711
